Refund Policy
Last updated October 22, 2026
CodesFly and PVA Codes. CodesFly is a sister service of PVA Codes and is run by the same team on the same system. One account, balance and order history are shared between the CodesFly app, the PVA Codes app and the PVA Codes website.
You are not charged for codes that do not arrive
CodesFly charges only when a verification code arrives on your number. If no code arrives, you cancel, or the number expires, nothing is taken from your balance. This is why most problems never need a refund.
Balance is non-refundable
Each delivered code has a real cost at the moment it is delivered, so completed orders are final. Balance added to your account is for use in the service and cannot be withdrawn or refunded, including when:
- you chose the wrong service or country;
- a third-party app or website rejects or blocks the number after the code is delivered;
- your needs change after you added balance.
Exceptions
We will review a refund in these cases:
- you were charged for a code that was not delivered because of a fault on our side;
- you were charged twice for the same top-up or order because of a system error.
Contact us within 7 days with your account email and order details. Each case is checked and our decision is final.
Google Play purchases
Top-ups bought in the Android app are processed by Google Play and may also be subject to the Google Play refund policy.